GS
George S

1 reviews | Active since Oct 2013

10 Nov 2016, 17:32

Hazeldean P&P Over charged, no feedback

<p>Bought 2 stikeez lunch boxes and was charged for 3. Phoned the store, customer service manager not helpfull at all. Seems you have to study your receipt in detail before you leave the store to make sure you are not over or incorrectly charged. </p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply12 Nov 2016, 10:17
Official

Good day George,

Thank you for taking the time to write to us about our experience.

Please accept our apologies for the poor service received.

We are busy addressing your complaint with our management team.

Kind regards,

Vanitha Venketas

GS
George S's update12 Nov 2016, 14:04
Reviewer Update

Heinrich the store manager got into his car and drove to my house on a Saturday to correct the mistake they made. Impressive, thank you.