1 reviews | Active since Mar 2017

31 Mar 2017, 14:30

Harassment at PnP liquor store Birchilegh North

<p>i went into pnp liqour to get a box of wine around 6:20pm on the 30th of Mrch 2017 ,i was the only customer in the store at that time ,i took less than 2mins to get my wine , went i got the till to pay a security lady dressed in navy blue and white with no company logo on her uniform come into the store and stood by the door. When i was done paying as i walk out she asks me to get back into the shop cause she wanted to search me.I walked back, she asked me to stand next to the wine boxes than she started searching my bag, i ask her what is the reason for all this, i tell her i shop here often and nothing like this has happend, she tells me she is just doing her job, this woman took out everything from my bag she even went through my cosmetic bag, i mean what in a liquor store can fit in a cosmetic bag...i asked which company she works for she told me again she is just doing her job. she than started seraching my body and touched me all over, i asked for the manager and the lady at the till with a name tag written JUDY says she is the manager and tells me she can not interfer in this matter as she is the store manager and has no control over the securities. </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply31 Mar 2017, 15:21
Official

Good day Sebenzile ,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the poor service received.

We are addressing the incident with our Management team and will revert with feedback.

Kind Regards

AnwarMooideen