1 reviews | Active since Jun 2018
harassed at pick n pay because of my dissability
I was harassed by one of the staff member called Tshepo Ntjana , he insulted me in front of everyone , he harassed me verbally and refused to help me ... i was so ashamed of my self and asked myself if there is something wrong i did, its like a pattern , happens every time i visit there mxm i hate it and am taking it further i want it to be addressed and they jeopardizing the name of Pick n pay - bad experience , people must not go there or is it because of my dissability?
Good day Vinolia,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Vinolia,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas