Happy that request was met

I would just like to say thank you to the returns/refund desk manager (can't remember his name, think it was Terence or something similar) I went to pic n pay last week with my kettle that wasn't working (the lid was broken) after having bought it in George back in March. I purchased it while away on business & specificaly asked if I could return it in Cape Town if there was something wrong & because I stay near to Ottery Hyper I took it there. I was worried initially as it was past the initial 6 month guarentee as per CPA so I feared they would want to ''book in for repairs'' After explaining that I need a kettle because I must make my baby formula he was kind enough to sympathise & give me a replacement kettle. Thank you Pic n Pay - It is nice to know you have some good staff who deal with customers in a way which makes us want to come back