Half of Grocery Basket Over Charged

Item: Pick n Pay
Rating: 1
Author: Steven L

Today I was over charged on 3 of the 8 items that I bought. That is half my grocery basket charged more than supposed to. And the manager only fixes it for you, meaning every client after me that does not notice it will be over charged. I urge everyone to check their slips as this happens every time I visit a store.

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Replies (1)

Pick n Pay's replyOfficial

28 Dec 2019, 15:25

Hi Steven,

Thank you for choosing Pick n Pay.

Please accept our apologies for any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team

Pick n Pay's reply28 Dec 2019, 15:25

Official

Hi Steven,

Thank you for choosing Pick n Pay.

Please accept our apologies for any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
The Pick n Pay Team