Half in tub!!!
<p>On the 24 of May my dad bought pick n pay brand of hot chocolate. My excitement turned into horror when I opened it to discover that it was half in the tub. So I called the hotline and it was late so I sent an email. I got an automated response that management was looking at the matter. To date I haven't received any feedback even after I had tagged them on Instagram and Facebook with the picture of the half full hot chocolate. I'm sure if I was a white person from Stellenbosch I would have been contacted and my issue resolved! </p>
Good day Nomnqaphazo,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Nomnqaphazo,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas