CR
Courtney R

1 reviews | Active since Apr 2015

01 Apr 2015, 07:09

Hair colour product one year expired

Yesterday (31st March 2015) I bought a Colour B4 colour remover for my hair after going to 4 stores (this was the 4th) and seeing the barcodes on the selves but no product. <br> At home I mixed half the product and while the product is on my hair the box falls and I see \BEST BEFORE APRIL 2014"<br> as quickly as I can I rinse the product off as instructed to see my hair brittle and broken (this product is not meant to damage your hair). So I still have half of the mixture sitting in the box<br> <br> In all honesty if it was out by a month or two I could understand. This is disgusting. Expired hair care products like dyes or this can cause serious damage to the user.<br> <br> I have truly never been more angry with a company. """

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Apr 2015, 10:01
Official
Hello CortzRansom,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***