CP
Candice P

1 reviews | Active since Jan 2014

22 Feb 2025, 21:30

Grossly inconvenienced

I am utterly frustrated. In October last year my mom purchased AIWA bluetooth earphones at your kenilworth centre branch. Once I tested it. One of them were not working. I went to exchange it . Didn't get the greatest service which was addressed and it was sorted out ... 20th Jan I go and purchase the same brand for someone , it's tested and it doesn't charge . I had to trek all the way back to the store today, a lovely lady helped me at the counter, only to get home and surprise surprise one of them doesn't work. Who is going to compensate me for my time, energy and PETROL ,having to trek all the way back there to yet again exchange this???? I don't live in that area. I almost feel as if this could be the pair I initially returned OR pick n pay is just selling faulty items . I am very angry about this as I am being grossly inconvenienced in many ways .

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Replies (1)
CP
Candice P's update01 Mar 2025, 21:01
Reviewer Update
I RETURNED TO THE STORE TODAY , AS NO ONE BOTHERED TO CALL ME TO ADDRESS THIS .. GUESS WHAT ? THIS PAIR I GOT TODAY............... ALSO FAULTY !!!!!!!!!!!!!! WHAT **** ARE U SELLING ?? AND WHY AM I AS THE CUSTOMER BEING INCONVENIENCED IN THIS WAY ????? I WANT TO KNOW HOW THE HELL I AM BEING COMPENSATED FOR HAVING TO GO BACK TO THE STORE MULTIPLE TIMES FOR THE ******* YOU ARE SELLING !!!!!!!!!!!!!!!!!!!!