1 reviews | Active since Oct 2010
GREENSTONE PICK N PAY HYPER
We went to Pick 'n Pay Hyper in Greenstone Mall yesterday. We bought pies that was clearly stated at the pie counter 2 for R50. When we got to the tills to pay they charged us R104 because we bought 4 pies. When we queried it the cashier was very rude to us and said that is the right price. After we told her to go and look at the pie counter she refused. She called the supervisor which is even more rude to us as the cashier. She told us to pay for the pies and go to the refund counter and claim a refund for the R4. Usually when this happens they change the price and you pay the right price. I just left the pies and left. This store will never see me again as their staff is very rude and have a no care attitude towards the customers.
Hello Charmaine, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
May you please let us know whether this matter was resolved as yet. Please let us know if not so we can assist you accordingly. Thank you in advance for your co-operation.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Hello Charmaine, Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. I do apologize for the inconvenience caused.
May you please let us know whether this matter was resolved as yet. Please let us know if not so we can assist you accordingly. Thank you in advance for your co-operation.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,