LA
Lulama A

1 reviews | Active since Jan 2022

31 Jan 2022, 08:08

Greedy pick and pay.

I don't know what to do anymore to get my refund. because they clearly want me to give up so they can have my money, I don't know what for coz it's not like they pay their employees well. So basically they wanna rob employees and customers, these guys are greedy that's why I now shop at Shoprite, far more professional.

Looking for a refund. I bought give cards last year January on the ASAP app for R600(716904-R100....716893-R500). To this day I haven't received an email with the gift card.

Keenan answered the first call, Call reference ***. He said he would help but hasn't. From there everyone has been giving me the run around KARABO, I was on hold till my airtime ran out, same thing with CONNIE. *THABISO.... SAID HE WILL PASS ON MESSAGE which he didn't. *SHANTEL- PUT ME ON HOLD TILL NO AIRTIME *JINNIE- TRANSFFERED ME TO KEENAN, and Keenan did call me back and said they are still investigating, that was 2 weeks ago. *I called again last week Wednesday 26 January 22. MICHAEL SAID HE FORWARD THE MESSAGE TO KEENAN

Called again last week Thursday 27 January 2022 and SHANAN: PUT ME ON HOLD UNTIL PHONE HAD NO AIRTIME

I called again on the same day ELLIOT: PUT ME ON HOLD FOR MORE THAN 30 minutes

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Replies (1)
LA
Lulama A's update20 Mar 2022, 09:54
Reviewer Update
It's been over a month now and I haven't received a call or any contacts from you guys... Still wanna get away with my R600, come on...