AP
Anina P

1 reviews | Active since Sept 2017

30 Nov 2017, 08:03

Great Service when you don't expect it

I went to Pick and Pay Lifestyle liquor store. They did not have my brand of red wine. The employee went out to Pick and Pay to fetch the correct wine. While he was away, someone else brought imported beer to the counter and left. The cashier thought that it was mine, and rang it up with my wine, and I didn't even notice until she called me back to take the beer. The same employee who fetched my wine, now took charge and helped me to get my money back from customer service. I have to admit I was pleasantly surprised by his excellent service.

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Nov 2017, 10:10
Official

Good day Anina,

Thank you for taking the time to provide us with this lovely feedback.

We will be sure to share this with the team.

Kind Regards

Anwar Mooideen