1 reviews | Active since Jan 2018
Great service, patience and care!
Later this afternoon I went to PnP Cradlestone, after not much sleep and being very scatter brained I misplaced my bank card at the check out.
Thabo Pule was the cashier who assisted me. Needless to say I panicked as I had used my card at the store I purchased from just before this. Thabo was incredibly kind and patient in helping me look for the card which was no where to be found. Eventually I used another card and as I started to walk away the card dropped from within the folds of my clothing. I cannot thank him enough for his calm helpful manner and professionalism! He was difference between me being slightly concerned instead of frantic!
In fact every staff member (from the bakery, deli to the packers and cashiers) that I deal with is warm, helpful and professional. It would be appreciated if this could be brought to the branch manager's attention as the staff at Cradlestone PnP are incredible - THANK YOU KINDLY!
ps. Their milk tart is the best on the West Rand :D
Good day Thandi,
Thank you for contacting Pick n Pay. We appreciate you for taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Thandi,
Thank you for contacting Pick n Pay. We appreciate you for taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
