Great service from Pick 'n Pay clothing

Last week I bought a pair of jeans from Pick n' Pay clothing on special. The very next day when I was wearing the jeans the zip got stuck and broke. Obviously I did not still have the tags on because I was wearing them and I had unfortunately lost the slip. I was fully prepared to take the jeans to a dressmaker to be fixed because I know how sticky stores can be. I decided I would just email customer care and see what they had to say. They responded quickly to say that they are happy to exchange the jeans. They did not make a big deal about it and were more than happy to assist. So refreshing! :) My mom always said Pick 'n Pay had the best customer service - glad to see that this is true!