1 reviews | Active since May 2010
Great service after returning a damaged shirt
On Sunday 14th of January '18 I bought a shirt at PNP Clothing's New Redruth, Alberton's branch only to realise that there are ink stains on the non-printed part of it. The shirt was returned and since the same shirt of the same size was not in stock they gladly returned the money. I looked at 3 different branches afterwards and could not find the same shirt at any of them. It is a Californian summer-themed shirt I intend to wear during my honeymoon that is around the corner. I returned to the store and asked if they can order me a new one. Although they couldn't do it, a friendly man of the name Tebogo assisted me in locating one at another branch in Pretoria (which is where I will be the next morning). He phoned the branch and they kept the shirt for me.
Good day Francois,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
Please accept our advanced wishes on your wedding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Francois,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
Please accept our advanced wishes on your wedding.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
