1 reviews | Active since May 2017

24 Oct 2017, 14:11

Great Service after a horrible experience at another branch

After trying to exchange a item that was damaged at Somerset West Branch, I went to Strand Branch and got the best service from Cynthesa, thank you for making me feel like a valued customer after being treated like utter *******. I will never go back to pick and pay clothing in somerset west. Am happy that the branch in strand was the redemption to your business.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Oct 2017, 09:55
Official

Good day Mariska,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas