1 reviews | Active since Jan 2016
Great service
I would like to express my gratitude to the light skinned lady Nnuku for assisting me today with the cash withdrawal I wanted to do. None of the other tills could assist with a withdrawal of R500 after 18h00. I found that rather shocking. Nnuku communicated the availability of those funds in her till. Her service was exceptional. She also had a smile on her face. NB: Please address the terrible attitude of the security lady at the door. She behaved as if she didn't want to see my till slip from the other purchases I made. She also didn't seem interested in giving me my slip back after I comp**** with the processes of that branch and even after I handed it to her. We cannot have different experiences when visiting one store. That is unacceptable.
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We will address your concerns with regards to the bad service.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
We will address your concerns with regards to the bad service.
Kindest regards
Marise Brown
Ref Number : ***
