GREAT OUTSTANDING SERVICE PICK N PAY HYPERMARKET

This is just amazing service, of exceptional standard. This five stars are not enough to convey my sincere thanks and appreciation towards Neville, the manager, Carl the tech counter supervisor and the young sales representative, who helped me. I bought a TV, but unfortunately the Sabc TV license dept kept on rejecting the license verification. Everything possible, these guys tried, was rejected. After an hour of trying, the manager decided to do the verification manually. Now the next challenge crept up. Today 1 April 2026, it was 5x shopper points day. If they reload the license tomorrow 2nd April 2026, then I will loose my 5x shopper points. Neville, the manager, instructed the info desk agent to try to get Smartshopper administration on board so that I, the consumer, will not loose my 5x smart shopper points. I'm so grateful that Pick n Pay still put their customers first. It was a very busy day, but still the wait, wasn't unpleasant, just to observe how much effort these employees, put in to help 1 customer. Thanks Neville, Carl and everyone in assisting me, for not loosing my smart shopper points. Every cent counts to me, a senior citizen. So pensioners do matters and customer satisfaction, a high priority to Pick n Pay Hypermarket Brackenfell.