Great investigation service at Pick n Pay Gordons

A few days ago I wrote a report about Pick n Pay Gordon's Bay who paid me my money back for a 2 liter Ola ice cream box which was not full.<br> I wrongful accused them afterwards that they put it on a very good special at R 99 for three boxes although it seemed that there was something wrong with the ice boxes and its content.<br> I did not wait for the end of the investigation and were only told afterwards that the 2 liter boxes really contain 2 liter and not only one. The weight of 2 liter ice cream is only 1 kg which some people and myself did not know.<br> The management followed everything up with the supplier and also explained it to me. The volume shrinks if there is a different temperature but the contents stay the same. So there was just nothing wrong with the ice cream.<br> I apologized at the manager of Pick n Pay and he accepted it in a very nice and calm way and was still very friendly although I caused him trouble.<br> The Pick n Pay head office in Joburg was also in charge and in contact with me and very helpful, friendly, informative and gentle.<br> It was absolutely great how they handled my complain although they knew that I was wrong.<br> Once again my apologies to Pick n Pay!<br> <br>