NT
Nduvho T

1 reviews | Active since Oct 2015

24 Apr 2019, 17:00

Great customer service - Refunds

I bought a new Coffee machine which was on a reduced price deal. I swiped to pay for the item without noticing that the discount had not gone through. I only realised this when I got home. I went back to the store and the refund was processed in under 15min of my arrival.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Apr 2019, 10:52
Official
Good day Nduvho

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards,  
Pick n Pay Team