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Gugu X

1 reviews | Active since Oct 2011

06 Dec 2015, 20:14

great customer service pick n pay blue hills

- since the new store opened, went to try them out, what a great service<br> - friendly helpful staff<br> - manager once assisted me to look of a pack of moth *****, even though the product was not shelved, he was just great to look for me, or with me<br> - I really like that pick n pay the pay points staff also very happy, respectful and greeting customers<br> - but last week Thursday, I went to but mark down items - and there were a group of guys with the red tag slashed prices that called other staff to come and get as much as they can on the chicken livers and go hide it at the back for them to buy later, they didn't care that customers were there and also interested.

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Replies (1)
Pick n Pay
Pick n Pay's reply07 Dec 2015, 10:26
Official
Hello mashwaabade@,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

With regards to the mark down items we will address your concerns.

Kindest regards

Marise Brown

Ref Number : ***