RV
Robin V

1 reviews | Active since Mar 2017

10 Jul 2024, 06:36

Great Customer Service

I visited the Highveld Mall branch on the afternoon of 9 July. I thought it would be a quick in and out, given I still had other matters to attend to as well and time was not on my side. I came across an issue in the queue upon checking out and without hesitation, Johannes stepped in to retain me as a customer. Something like that does not go unnoticed, I assure you that goes a long way in maintaining my loyalty towards your company. Thank you for stepping up when the moment required it, I'm sure there was an admin issue somewhere but I didn't have time to resolve it, and I would have walked out of the store. Thank you.

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