MS
Melissa S
1 reviews | Active since Nov 2019
17 Mar 2020, 10:45
Great Customer Service
Brentwood Park Pick n Pay , has the friendliest staff members :)
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Replies (2)MS
Melissa S's updateReviewer Update
17 Mar 2020, 12:50However, Pick n Pay Parkmeadows has the worst customer service. They never greet you. They never ask if you would like a plastic bag. I have seen the manager argue with a customer over a smart shopper card. I am only able to go to this store after work and not one of my experiences have been good or even a little acceptable.
MS
Melissa S's update17 Mar 2020, 12:50
Reviewer Update
However, Pick n Pay Parkmeadows has the worst customer service. They never greet you. They never ask if you would like a plastic bag. I have seen the manager argue with a customer over a smart shopper card. I am only able to go to this store after work and not one of my experiences have been good or even a little acceptable.
Pick n Pay's replyOfficial
17 Mar 2020, 19:55Good day Melissa,
Thank you for choosing Pick n Pay.
We are pleased to hear of your shopping experience at Brentwood.
Apologies for the service experienced at Park Meadows. We view this incident in a very serious light and do not condone such behavior. We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply17 Mar 2020, 19:55
Official
Good day Melissa,
Thank you for choosing Pick n Pay.
We are pleased to hear of your shopping experience at Brentwood.
Apologies for the service experienced at Park Meadows. We view this incident in a very serious light and do not condone such behavior. We are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team