SM
Sphindile M

1 reviews | Active since Jan 2011

26 Jun 2015, 09:56

Great customer experience

I visited Pick 'n Pay on the 24th in the afternoon to buy a few items. Lindiwe from the veggies section was so helpful. She gave information on all the specials (allt he items I was interested in) I wanted to buy. She was so patient with me. She took her time. What impressed me most is the fact that I did not approach her, she volunteered the information, and even directed me where to get the items. She really is an asset in your organization and deserves to be rewarded for efficient service. I have made a conscious decision to now shop at your store instead of going to Cresta like I always to. Thank you so much Lindiwe, your star must continue to shine.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Jun 2015, 10:11
Official
Hello Sphindile,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***