AM
Andisiwe M

1 reviews | Active since Jun 2015

21 Jun 2015, 10:27

Great customer care from Beverly from Pick n Pay

I called into the Pick n Pay Smart Shopper Customer Care line on Sunday 21st June at 10:00. I spoke to Beverly & the call got cut due to me running out of airtime. She called me back within minutes to further assist me in transferring my smart shopper points from 2 previous cards to a new card. I would like to complement her on the great service of calling me back & assisting me.

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Jun 2015, 09:35
Official
Hello andisiwe84,

Thank you for your communication about the customer service received.

We really appreciate this feedback.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***