Great at her job

Following my very unpleasant incident with the security guard at my local Pick N' Pay last week. I'm happy to report that Pick n' Pay management took my complaint very seriously.<br> <br> The matter was reported to the security company the guard belongs to, he went through the disciplinary process furthermore Elizabeth who is the customer relations manager in Highveld Branch personally called me to apologize and ask me to come to the shop so that the guard should also apologize.<br> <br> When I went to the shop Elizabeth explained to me how much Pick n Pay values each and every customer and that the rude treatment of customers is not condoned at all. She really made me feel like a valued customer she is friendly, very warm and sincere and because of her I changed my mind about shopping somewhere else and even did my weekly grocery shopping at Pick n' Pay today. Thank you Elizabeth for going the extra mile.