MP
Mantshadi P

1 reviews | Active since Jul 2015

16 Jul 2015, 21:37

Grabbing clothes from my hands

We arrived at Pick nd Pay clothing with my daughter. I heard the security lady and cashier talking and saying that there are some pants for sale. I rushed and took 3 small sizes. To my surprise the cashier came running to me and grabbed the pants on the rack and the ones in my hands to hide them under the till. I went to her and kindly requested them, she told me with such a bad attitude to come back when she's done with them. I asked her what and she did not reply. I asked her again and told me to come on the 22nd of July 2015 but one lady just brought them. I waited thinking that she give me the pants but she continued having a conversation with the security lady and other women. I noticed for the past month that you can go there and ask them for help but workers there wont even bother

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Jul 2015, 10:49
Official
Hello MantshadiPDM,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***