DE
Dean E

1 reviews | Active since Jan 2015

11 May 2015, 15:31

Gossiping about customers

While visiting the Pick n Pay at park meadows as I usually do when I need something to eat or drink etc. Standing at the till the one lady is sitting there gossiping about me and a colleague while the other is assisting us little does she know that I understand Zulu and is busy hearing everything they say! That is so disrespectful to say the least. They often visit my place of work and never for a second does gossiping about my clientele come to mind as all of us work in a service driving environment and respect for clients is essential.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 May 2015, 16:36
Official
Hello DeanEvel,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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