AM
Adele M

1 reviews | Active since Aug 2018

26 Jun 2019, 08:42

GOODS NOT AVAILABLE AS ADVERTISED

Again Pick 'n Pay Sedgefield does not stock the goods on special as advertised. This has happend a few times. What upsets me the most is the fact that once the special is over the product then suddenly appears on the shelves. It seems it is always the delivery trucks fault and I am told to take a rain check!? This is ridiculous, do I now need to go to Pick 'n Pay every single day with the hope that a product will be there? It seems like the person doing the product ordering is manipulating the system.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Jun 2019, 10:43
Official
Good day Adele Muller, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the out of stock.  We are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team