Goods Exchange

3 staff members from the store they didn't help me with the item. I was told to keep the slip and the box for a year if I have a problem within that time I must bring it back. I bought an iron last year is only 5 months now (Russell hop iron).<br> <br> Nhlanhla and Andrew they said they can't help me with exchange. I ask them why I have been told to keep a slip and box if I'm having a problem they can't help me, and they refused that I speak to the manager.<br> <br> I was not happy with the serves they gave me. I need an exchange of the item.<br>