BG
Bevan G

1 reviews | Active since Apr 2015

28 Apr 2015, 08:40

Good try but no cigar

PnP has been languishing in retailer wilderness for the last few years and I know why...NO VISION...NO INNOVATIVE SPIRIT and certainly no excellence...which is why PnP cannot delight only frustrate customers. Not only did they clearly COPY Clicks 3 for 2 (cheapest free) concept, they executed it in such a **** way<br> MY COMPLAINT: Over the weekend visited PnP Kenilworth, Claremont and Canal Walk...of the list of specials and promo items...I still have at least 40-45% missing....WHY??? because some foolish planner decided that he would play it safe and have a sell-out instead of stocking stores properly....this is not a store ranging issue, it is EXTREMELY POOR planning on a pay-day weekend which includes a public holiday...the shops were bursting with feet passing through the malls and PnP managers were making excuses left, right and centre as to why they had no-stock...\no deliveries on Sundays sir..."(Bradwell "

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Apr 2015, 15:49
Official
Hello Geronimo G,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number :***