1 reviews | Active since Dec 2016

05 Dec 2016, 13:38

Good to worse.

<p>Ordered pnp platters at Protea Boulevard Pick'nPay Soweto on a Tuesday morning and had great communication with the PnP and person handling my order. Come Friday when I went to check my order I was told that "the truck hadn't arrived but was told it's coming & my platters would arrived on the same Friday evening". When I phoned in the evening no one was answering the phone when they finally answered, they didn't talk but the line was open, after all that they started to rejected all my calls.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Dec 2016, 10:01
Official

Good day Nosipho,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the poor service received.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen