SS
Sibusiso S

1 reviews | Active since Jan 2024

05 Feb 2024, 23:10

Good day, please not...

Good day, please note that I met a pick n Pay employee on the floor asking for help his name is Mosima Percy Ngwako, he was so rude to me and couldn't even assist me with anything I wanted, I hope they take their staff to training with customer management.

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Feb 2024, 11:47
Official
Hi Sibusiso,

Thank you for reaching out to the Pick n Pay Customer Care Team.  Please accept our apologies for the poor service received from our staff.
 Kindly forward us the below information to enable us to assist you further:  
Store name:

By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal 
 Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.  Chat to us on WhatsApp : +***7 Call us on   : *** Email us on: ***  Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 
Thank you for allowing us the opportunity have this resolved. 
Kind Regards, The Pick n Pay Team

Best regards,