BP
Biance P

1 reviews | Active since Jan 2019

23 Jan 2019, 10:54

Good customer service - Ceaser at Pick n Pay Key West Shopping Centre!

Pick n Pay Key West Shopping Centre.

Thank you to Ceaser who went the extra mile this morning to assist me!

The other ladies at the info desk - bad service! Answered my query amongst one another, shouting at each other in an African language :(

And before anyone else comments... No, I did not get upset at their behaviour, comment, pull a face, sigh or anything..... Just said thank you and was on my way out... That's when Ceaser approached me and offered to assist.

Ceaser went out of his way to help me, went to check at the back for stock and I could buy what I needed.

Thank you Ceaser for making my day easier!

Pick n Pay Key West. - Reward Ceasar for great service.

As for the other two ladies at the "customer service desk" nogal - you can learn a thing or two from Ceaser!

Your job may not be your calling, but it is your income. Be grateful for it! Someone took a chance and hired you. Mean them well. Do what you were hired to do! Take nothing for granted. A lot of people cant find a job!

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Jan 2019, 15:08
Official
Good day Biance, 
 
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. 
 
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Vanitha Venketas