Good customer service but old snow***** and donuts

On the 16June2022 I went to Pick n pay, River park in Kuilsrivier. I bought some stuff including a snowball with cream on. The cashier was nice, friendly, very helpful and understanding. I don't know when last I had such customer service. Keep up the good work Monique Thomas. Unfortunately the snowball wasn't nearly as good as her customer service. It was old and the cream was old. I was so disappointed I throw it away. How can they sell old stuff like that to the customer and the petrol is expensive to drive up and down.