SF
Shafiek F
1 reviews | Active since Jun 2014
11 Apr 2019, 10:46
Gone sour
I bought from the hot foods section in Kenilworth Centre some savoury rice, chicken and hot veg. The rice was off and because everything was in one container I couldn't have any of the food. Please assist
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Replies (3)
Pick n Pay's replyOfficial
11 Apr 2019, 15:19 Good day Shafiek,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply11 Apr 2019, 15:19
Official
Good day Shafiek,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
SF
Shafiek F's updateReviewer Update
12 Apr 2019, 10:39I was promised by the store a refund would be loaded onto my smart shopper card but nothing as such was done
SF
Shafiek F's update12 Apr 2019, 10:39
Reviewer Update
I was promised by the store a refund would be loaded onto my smart shopper card but nothing as such was done
SF
Shafiek F's updateReviewer Update
12 Apr 2019, 19:22No points loaded as claimed by the store
SF
Shafiek F's update12 Apr 2019, 19:22
Reviewer Update
No points loaded as claimed by the store