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Chanell C
1 reviews | Active since Dec 2018
11 Jul 2019, 12:56
Gold plated buns ??
I visited this store yesterday. I bought 12 ROCK hard buns upon walking out I checked my slip just to realize that i have just purchased the above buns for R42.00 !! I the returned to the "manager" or somebody in charge (they did not greet me neither introduce themselves). She threw a piece of paper my way and said "Write your name and phone numbers". So not only was this **************** charging R42.00 for rock hard buns but the staff has no customer service experience, they are in fact rude and aggressive.
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Replies (1)Pick n Pay's replyOfficial
11 Jul 2019, 14:37Good day Chanell Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad shopping experience. We are busy addressing this with our management team & our team will be in touch.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay's reply11 Jul 2019, 14:37
Official
Good day Chanell Thank you for taking the time to address your concerns with us. Please accept our apologies for the bad shopping experience. We are busy addressing this with our management team & our team will be in touch.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
