1 reviews | Active since May 2013

09 Aug 2016, 10:33

GIGANTIC ONE DAY SALE???

<p>I was at your store early this morning to take advantage of your "GIGANTIC ONE DAY SALE". Your Alzu Free Range Large Eggs (24+6 free) were going for R45.90. However, when asked about the stock I was told there is a supplier problem and there is nothing the store can do. Why advertise for something when there is a problem with the stock? Did management not think that putting up a sign to inform customers would have been a great idea? When asked for a rain check, I was told it is not given on sale items. You dont have the stock for the sale items and refuse a rain check. PATHETIC SERVICE.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Aug 2016, 06:45
Official

Dear Azaan

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***