Gift card

I was be littled at pick n pay boksburg towers because of using a gift card and I asked for packets as soon as I took out a gift card he refused to give me packets and told me I have to carry all my items to my car he did not even ask if there is enough money on the card only after I took out a 2 rand coin to pay for the packets then only he asked me how much money is on the gift card that's available,to me giving such a poor service is unacceptable he should get customer service training cashier name:govern November it happened @ 15:50 on the 15/12/2020 Tel:***