SH
Samantha H
1 reviews | Active since Apr 2013
10 Apr 2015, 10:06
Getting a \Rain Cheque"- a complete waste of time"""
<br> What is the point of going thought the effort of getting a \rain cheque"from customer service if it means nothing? <br> <br> I got a rain check from PNP Hypermarket in Ottery on 31 March for the 32 inch AIM LED TV which from the lady sitting on the counter in the electronic section chatting to her colleague (from whom I was given a very dirty look for interrupting their conversation to ask a question) told me was out of stock and they had no idea when there would be stock because there is a problem with the manufacturer. She did however tell me that if I go to customer service"
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Replies (1)Pick n Pay's replyOfficial
10 Apr 2015, 10:43Hello Sam1304,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply10 Apr 2015, 10:43
Official
Hello Sam1304,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
