Get a \free insect"with your purchase"""

We bought a bottle of sliced beetroot from PnP Norwood and found a free issue surprise: a live worm!. I wrote to PnP HO and was amazed and insulted when, in their response, they imp**** that the worm materialised in my house, not in their supplier's or the store premises.<br> It is surprising, as less than two months ago, we returned a bottle of oil with another free surprise: a dead fly.<br> It is concerning that this happened to us twice in two months, how many more unhealthy and un-hygienic cases happen in PnP? Is anything going to be done to check storage and transport practices to ensure that this does not re-occur? And that the customer is not blamed for finding insects in the products sold at PnP?<br> I purposely did not send the beetroot bottle to PnP, as I was convinced (their response proves that I was correct) that this issue will be swept under the carpet. I am prepared now to hand over the beetroot container to PnP for further examination. But it is time to ensure that measures are put in place to protect the customers' health. That is the customer right, what we expect and what we pay for when shopping at PnP.