BS
Biks S
1 reviews | Active since Mar 2009
20 Sept 2019, 12:34
Gavin the manager ( big size,disabled guy)
Woodmead Hypermarket. Rude manager of the week : Gavin. No customer centricity -shouts at customers when they ask for help. Called your help line to complain they are as useless as well. A waste of revenue for you. I dont need to be embarrassed and belittled in public and in form on my family by your *********** staff. I will do Checkers - keep your unprofessional staff to yourselves.
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Replies (1)Pick n Pay's replyOfficial
20 Sept 2019, 12:46Good day Bikesh,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply20 Sept 2019, 12:46
Official
Good day Bikesh,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
