BS
Biks S

1 reviews | Active since Mar 2009

20 Sept 2019, 12:34

Gavin the manager ( big size,disabled guy)

Woodmead Hypermarket. Rude manager of the week : Gavin. No customer centricity -shouts at customers when they ask for help. Called your help line to complain they are as useless as well. A waste of revenue for you. I dont need to be embarrassed and belittled in public and in form on my family by your *********** staff. I will do Checkers - keep your unprofessional staff to yourselves.

0
Replies (1)
Pick n Pay
Pick n Pay's reply20 Sept 2019, 12:46
Official
Good day Bikesh,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team