1 reviews | Active since Nov 2022
FURIOUS CUSTOMER
I am FURIOUS! I put in an order at 2am because I wasn't able to sleep. The app somehow chose a PNP that is over 20 minutes away from my house. The original time for delivery was between 7:30-8:00 which got pushed out and pushed out and pushed out. I called customer support who said they were having driver issues. I called again when I received a notification to say it was on its way, to be followed up 2 min later to say they attempted to contact me (which they hadn't) to say they can't deliver!! I called customer service again who said they can't get through to my address. The items are going BACK TO THE STORE and order being cancelled! ***!! I cannot even believe the incredible incompetence! I have literally been housebound all day waiting for my delivery. Thank goodness I didn't have any frozen items as they would have been completely thawed by the time they DIDN'T arrive!
