TF
Tanya F
1 reviews | Active since Mar 2011
18 Jun 2015, 06:29
Fuel card useless
Since I received the BP fuel card I have not been able to check my points balance. Each time the online platform kicks me out and the sms indicates that my card is not valid. I have spent at least R1000 a week on my smartshopper card and it means I should have some points on the fuel card as well. I need someone to tell me if this card has ever been active?
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Pick n Pay's replyOfficial
18 Jun 2015, 10:20Hello nsmarley,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply18 Jun 2015, 10:20
Official
Hello nsmarley,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,