FRUSTRATION WITH THE QUEUES

Dear Customer care division<br> Before the revamp the the Pick n Pay store at Trade route mall.. shopping there was easy. I said easy as it was soo convenient to browse through isles and shop and especially to pay at the tills. <br> After the revamp, there are endless queues always, all the time, all parts of the day.. yesterday afternoon I didn't know where the '10 items of less' queue started as it was as long as the other queues, the cigarette counters were fill up and I only had 5 items that I wanted to purchase. Why is the cashiers slow? Are there enough cashiers as there was tills?? Shopping there is becoming as absolute disaster.I have to really think 10 times before walking into the store to make a purchase of any sort.On the other hand, I appreciate the freshness of pick n pays products and perishables.. this is why im so angry that I cant be in a position to pay for things I need as the queues are sooo long! <br> Something needs to be done!!! More order/a different process needs to be put into place. <br> Please sort this horrible queuing to pay out!!! U are loosing customers, where we can pay a reasonable amount for things at Pnp, I now have to go to woollies as their service