1 reviews | Active since Aug 2017
Frozen foods NOT frozen, complained before management wast phased
<p>I complained via Facebook regarding your fridges in your Randburg (Brigh****er Commons) store. I made the complaint and had 1x manager try o contact me but I missed his call. I called back the next day and got another manager who didnt seem worried about my call. He just kept telling me they know they have a problem with their fridges and the center is building them a new store - So you will allow your products to defrost and refreeze daily and assit in making people sick? <br />I have picked up pork products, fish, chicken all from the frozen isle which is soft and squishy - pork sausages should be hard not soft.</p> <p>I will no longer be shopping in this store as the people who work there never smile, they have done nothing to fix their fridges and I refuse to pay money for items which are almost off becuase the store is warm, (fruit and veg dont do well with heat) the fridges are luke warm and your shelves are bearly packed!</p>
Good day Vicky,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Vicky,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
