RM
Refiloe M

1 reviews | Active since Mar 2012

22 Jan 2016, 10:35

Friendly and Humble Service

I went to Pick 'n Pay on Thursday mid-morning on the mentioned date doing some grocery shopping particularly for baking goods where I couldn't find anywhere in the store the Festive Cake Mix bucket that Pick 'n Pay often sells at that particular time of the year. I was approached by a young lady named Liziwe who must have seen the confused look on my face in aisle 3 whereupon she promptly made me wait for her right there wile she searched the aisles herself for me. When she couldn't locate the Festive Cake Mix bucket she enlisted the help of her male colleague, a gentleman whose name I did not get

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jan 2016, 11:01
Official
Hello Modise-RFJ,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***