BH
Bella H

1 reviews | Active since Apr 2015

19 Feb 2016, 17:30

Fried Chicken made in same oil as seafood!!!

I would just like to let clients of this particular store know that if you are allergic to seafood, buying their ready-made foods is a bad idea! I have a severe seafood allergy and saw them take the hot chips out of the same oil in which they had just fried calamari. Seeing as they had done this, I thought that getting the chicken was a safer option. After I had the chicken, I had a severe allergic reaction and needed to go to a pharmacy for an injection and pills which cost me R120. Had it not been for your lack of adhering to standards, I would not have needed to spend all that extra money. You need to fix this issue as someone with a more severe allergy than mine could have been dead had they ingested that meal. I am absolutely disgusted in your lack of consideration for the needs of your clients. I will definitely NEVER buy any of your ready-made foods ever again.

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Feb 2016, 09:55
Official
Hello bella92,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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