NM
Nobuhle M
1 reviews | Active since Apr 2019
30 Apr 2019, 15:15
********** Service
I purchased goods of R149.65 + cashback of R1000 on Friday (26/04/2019) at Pick n Pay CRP Rand. They over charged me with amount of R1299.30 and not giving me cashback. When I go back to them on a sameday after seeing my bank statement they said I must comeback Monday then yesterday they said its still pending. My biggest concern is the policies & insurances that have put their interest on my account. I'm really stressed.
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Replies (2)
Pick n Pay's replyOfficial
30 Apr 2019, 16:05 Good day Nobuhle M
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply30 Apr 2019, 16:05
Official
Good day Nobuhle M
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for choosing Pick n Pay.
Please accept our apologies for the inconvenience caused.
We were unable to escalate this since you did not provide us the store name.
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Best regards,
NM
Nobuhle M's updateReviewer Update
30 Apr 2019, 17:26Their name is Rand Steam under Auckland Park Johannesburg.
NM
Nobuhle M's update30 Apr 2019, 17:26
Reviewer Update
Their name is Rand Steam under Auckland Park Johannesburg.