MM
Mokgadi M

1 reviews | Active since Dec 2011

20 Sept 2020, 14:02

*****elent Activity

Good day

Everytime I want to let things slide with pick n pay, the nonsense keeps escalating. I went to Morningside pick n pay as a mystery shopper on 11/07, I thoroughly and repeatitively read the instructions. I had to make a small purchase and I did.

I did Hyde Park the same day. The next morning I did Norwood and now the instructions had changed to say a purchase of R50 min had to be made and I did that. I contacted the support team of mystery shopper as they had said should 6 weeks lapse without a change of status I should contact them. They **** and said deposits would be done that week, didn't happen.

I escalated it and they said to send screen shots of the tasks and I did. When I did a follow up they told me my tasks got flagged ano when I asked for reasons they gave me 3 different answers. From "task was for first time shoppers" which is a lie cause I kept recipes of the instructions too then when I told them this they said my demographics didn't match. I don't have an identity crisis where I'm Indian today and black tomorrow or I'm 50 today then 34 tomorrow.

My task dates where also now changed on the app, I was no where near Morningside or Norwood in August. This right here is *****

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Replies (1)
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Mokgadi M's update07 Oct 2020, 11:07
Reviewer Update
Dear Pick n Pay

I have no response from you guys