***** on our Pick n Pay gift card

we had R2000 in our Pick n Pay gift card which we were loading from January and when we tried to go and load it again they said the card is blocked and in follow up we were told that the money in the card was transferred to another card and the person who took that money used it at KZN we have never lost our card we loaded the card via bank card by so saying there was no way that the card numbers might be at the slip so it is clear that this is an inside job and we have contacted our Lawyers in regard to the matter and we are willing to pay every cent for this matter to be resolved and the ********* behind bars.